Additional Plan Benefits for Blue Shield Members

This video showcases the Blue Shield SISC Plan Features and Member Benefits

These benefits are available through SRJC's membership in Self-Insured Schools of California (SISC).

Blue Shield Member Services # is 855-599-2657.

Employee Assistance Program (EAP): employees and everyone in their household can access free resources
for help with personal concerns--emotional, marital, financial, interpersonal addiction and recovery, legal, stress, and more. Up to 6 free visits per topic.

EAP offers 24 hours, 7 day a week access to licensed mental health professionals. 

And employees can also take a quick survey about emotional well-being that will provide resources and allow them to enroll in FREE programs like the Stress, Anxiety & Worry Program, The Depression Program, the Resilience Program, etc.

 

For ALL Blue Shield members:

 

  • Want a second opinion? All SISC members can consult with a Teladoc physician to obtain an expert medical opinion and an optimal treatment plan at no cost. Teladoc will collect all relevant medical records, retest pathology, engage leading experts, complete and review an expert report with the member, and answer any questions they may have. 

 

  • Learn to Live: Employees and everyone in their household can access free emotional well-being tools and resources online and via app. Members receive personalized, one-on-one coaching, live and on-demand webinars, and digital tools to effectively manage stress, depression, anxiety, substance use and sleep issues.

 

 

  • MDLIVE - 24/7 virtual access to providers and therapists. 

 

  • Vida Health - Sign up for the app or go online and you will be matched with a coach or therapist who will personalize a plan for you related to nutrition, weight loss, mental health or overall wellbeing. Free for PPO and HMO members. Not available for members on the HDHP/HSA plan.

 

 

For Blue Shield PPO members:

  • Maven Maternity Care Benefit - free access to virtual care for pregnancy and postpartum support. Plus free 6-month diaper subscription if you meet certain criteria.

 

  • Ambulatory Surgery Center - need to have surgery? Pay less by going to an Ambulatory Surgery Center versus paying more by going to an in-network outpatient hospital for certain surgeries.

 

  • Hinge Health: Blue Shield PPO members have free* access to personalized, digital physical therapy using the latest technology. Members are empowered with tools to address back and joint pain whenever and wherever it works best for them. Not available for members on the HDHP/HSA plan.

 

 

  • Carrum Health: Blue Shield PPO members receive a concierge surgery benefit that waives all cost-sharing* for expenses are covered in full for the patient and one companion. *Medical costs subject to deductible for members on an HDHP/HSA plan. * As of 1/1/2023 this benefit has been expanded to include Stanford Valley Care Hospital in Pleasanton, CA.

 

  • Centivo Care - customized virtual primary care through Centivo Care's smart phone application. Not available for members on the HDHP/HSA plan.